About Us – HMS – Boiler Servicing – Installation and Repairs

The Company

We are a Malvern-based family-owned firm, initially formed from the Service Department of the Modern Heating Company.

Five fully trained and full-time Service Engineers carry out work on boilers of all types – oil and gas – in properties ranging from Starter Homes to Stately Homes across the Three Counties of Worcestershire, Gloucestershire and Herefordshire.

In addition, Boiler and Warm Air Unit replacements are regularly carried out by the Installation Engineers, and more major works are readily arranged.

Karen Richards, the Office Manager, has access to a wide range of spare parts, and maintains contact with the Service Engineers, to ensure a rapid and effective response to any emergencies.

Our staff prepare designs and quotations, oversee new installation work, and provide technical assistance together with a detailed knowledge of control systems and wiring.

Together they form a team with the experience, expertise and back-up to tackle your heating system.

Our Team of Engineers and Installers

Olly Cooke

Installation Director

Andy Holmes

Service Director

Tony Yapp

Installer

Gary Simpkins

Installer

Lee Hewson

Service Engineer/Installer

Steve Teeling

Service Engineer

Dave Williams

Service Engineer

Ben Nash

Gas Engineer/Installer

Darren Mace

Gas Engineer

Jamie Nash

Gas Engineer/Installer

Steven Cooke

Gas Engineer

Morgan Childs

Apprentice

Ross Hemming

Apprentice

Our Team of Electricians

Christian Hill

Electrical Manager

Tony Brooks

Renewables/Air Con Engineer

Rio Roberts

Electrical Apprentice

Seb Parkin

Electrical Apprentice

Dan Collier

Electrical Apprentice

The Office Team

Karen Richards

Office Manager

Karen Barber

Account Manager

Shelly Dalgren

Service Co-ordinator

Testimonials

We at HMS Ltd are proud of the service we provide and it’s wonderful to receive testimonials like these shown below.

Karen BarberKaren Barber
10:09 02 Apr 24
Had new boiler installed by HMS. Very friendly staff and left everything tidy after.Would highly recommend.
Luna BradfordLuna Bradford
13:58 21 Dec 23
HMS has serviced our boiler for a few years now and the engineers are always experienced and professional. The office staff are always helpful and do their best to help as well.
Kim McDonoughKim McDonough
16:28 27 Oct 23
Sue ReadSue Read
11:05 13 Oct 23
I am a new customer of HMS. They fitted an air conditioner unit and a replacement radiator at my home. I found them to be knowledgeable, efficient and friendly and I have no hesitation in recommending them highly.
Steve SwofferSteve Swoffer
10:00 08 Aug 23
HMS are fantastic. They supplied a new Worcester Bosch boiler for us. The team were very polite, professional and friendly. Left no mess and were all done in less than a day. Highly recommended.
Rachel MRachel M
15:33 25 Apr 23
HMS have been so helpful to us. Andy has been out twice to give us advice on our options regarding optimising our current system vs upgrading vs switching to an air source heat pump. We never felt pressured by any 'sales pitch', in fact Andy was very honest about letting us know which upgrades wouldn't be worth it for our home. We really valued the advice and it's been really helpful in giving us more information about how to proceed.
js_loader