About Us – Your Local Heating & Boiler Service Specialists
Welcome to the About Us page for Heating Maintenance Services, your trusted, family-run heating specialists based in Malvern.
With decades of industry experience, we provide expert boiler servicing, heating repairs, and installations across Ledbury, Upton, Worcester, Worcestershire, Bromsgrove, Droitwich, Pershore, and Evesham.
Our mission is simple: to keep your heating system running efficiently, safely, and reliably all year round.
Experienced Heating Engineers & Boiler Specialists
Our team consists of fully qualified, full-time heating engineers who work on all types of boilers including gas and oil in a wide range of properties, from modern starter homes to large country estates.
Whether you need a routine boiler service or emergency heating repair, we have the skills and resources to get the job done.
Boiler Installation & Heating System Upgrades
Alongside servicing, our installation engineers carry out boiler replacements, warm air unit upgrades, and complete heating system installations.
For larger or more complex projects, we offer detailed planning, system design, and technical support to ensure your solution is both efficient and future-proof.
Reliable Support and Spare Parts Access
Led by Office Manager Karen Richards, our support team ensures quick access to a wide range of spare parts and maintains direct communication with engineers in the field. This allows us to respond swiftly to emergency callouts and minimise downtime for our customers.
Our Team of Engineers and Installers
Olly Cooke
Installation Director
Andy Holmes
Service Director
Tony Yapp
Installer
Gary Simpkins
Installer
Lee Hewson
Service Engineer/Installer
Steve Teeling
Service Engineer
Dave Williams
Service Engineer
Ben Nash
Gas Engineer/Installer
Darren Mace
Gas Engineer
Jamie Nash
Gas Engineer/Installer
Steven Cooke
Gas Engineer
Morgan Childs
Apprentice
Ross Hemming
Apprentice
Our Team of Electricians
Christian Hill
Electrical Manager
Tony Brooks
Renewables/Air Con Engineer
Rio Roberts
Electrical Apprentice
Seb Parkin
Electrical Apprentice
Dan Collier
Electrical Apprentice
The Office Team
Karen Richards
Office Manager
Karen Barber
Account Manager
Shelly Dalgren
Service Co-ordinator
Testimonials
At HMS Ltd, we take great pride in the service we offer. Learn more about us through the testimonials shared below, showcasing our commitment to excellence.
Had new boiler installed by HMS. Very friendly staff and left everything tidy after.
Would highly recommend.
Would highly recommend.
HMS has serviced our boiler for a few years now and the engineers are always experienced and professional. The office staff are always helpful and do their best to help as well.
I am a new customer of HMS. They fitted an air conditioner unit and a replacement radiator at my home. I found them to be knowledgeable, efficient and friendly and I have no hesitation in recommending them highly.
HMS are fantastic. They supplied a new Worcester Bosch boiler for us. The team were very polite, professional and friendly. Left no mess and were all done in less than a day. Highly recommended.
HMS have been so helpful to us. Andy has been out twice to give us advice on our options regarding optimising our current system vs upgrading vs switching to an air source heat pump. We never felt pressured by any 'sales pitch', in fact Andy was very honest about letting us know which upgrades wouldn't be worth it for our home. We really valued the advice and it's been really helpful in giving us more information about how to proceed.
