About Us – HMS – Boiler Servicing – Installation and Repairs

About us at heating maintenance services
boiler servicing completed by one of our engineers at HMS in Malvern

The Company

We are a Malvern-based family-owned firm, initially formed from the Service Department of the Modern Heating Company.

Five fully trained and full-time Service Engineers carry out work on boilers of all types – oil and gas – in properties ranging from Starter Homes to Stately Homes across the Three Counties of Worcestershire, Gloucestershire and Herefordshire.

In addition, Boiler and Warm Air Unit replacements are regularly carried out by the Installation Engineers, and more major works are readily arranged.

Karen Richards, the Office Manager, has access to a wide range of spare parts, and maintains contact with the Service Engineers, to ensure a rapid and effective response to any emergencies.

Our staff prepare designs and quotations, oversee new installation work, and provide technical assistance together with a detailed knowledge of control systems and wiring.

Together they form a team with the experience, expertise and back-up to tackle your heating system.

Our Team of Engineers and Installers

Olly Cooke

Olly Cooke

Installation Director
Andy Holmes

Andy Holmes

Service Director
Tony Yapp

Tony Yapp

Installer
Gary Simpkins

Gary Simpkins

Installer
Lee Hewson

Lee Hewson

Service Engineer/Installer
HMS Team member

Steve Teeling

Service Engineer
HMS Team member

Dave Williams

Service Engineer
HMS Team member

Ben Nash

Gas Engineer/Installer
HMS Team member

Darren Mace

Gas Engineer
HMS Team member

Jamie Nash

Gas Engineer/Installer
HMS Team member

Steven Cooke

Gas Engineer
Morgan Childs

Morgan Childs

Apprentice
HMS Team member

Ross Hemming

Apprentice

Our Team of Electricians

Christian Hill

Christian Hill

Electrical Manager
Tony Brooks

Tony Brooks

Renewables/Air Con Engineer
Rio Roberts

Rio Roberts

Electrical Apprentice
HMS Team member

Seb Parkin

Electrical Apprentice
HMS Team member

Dan Collier

Electrical Apprentice

The Office Team

HMS Team member

Karen Richards

Office Manager
HMS Team member

Karen Barber

Account Manager
HMS Team member

Shelly Dalgren

Service Co-ordinator

Testimonials

At HMS Ltd, we take great pride in the service we offer. Learn more about us through the testimonials shared below, showcasing our commitment to excellence.

4.9
Based on 35 reviews
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Karen Barber
10:09 02 Apr 24
Had new boiler installed by HMS. Very friendly staff and left everything tidy after.Would highly recommend.
Luna Bradford
13:58 21 Dec 23
HMS has serviced our boiler for a few years now and the engineers are always experienced and professional. The office staff are always helpful and do their best to help as well.
Kim McDonough
16:28 27 Oct 23
Sue Read
11:05 13 Oct 23
I am a new customer of HMS. They fitted an air conditioner unit and a replacement radiator at my home. I found them to be knowledgeable, efficient and friendly and I have no hesitation in recommending them highly.
Steve Swoffer
10:00 08 Aug 23
HMS are fantastic. They supplied a new Worcester Bosch boiler for us. The team were very polite, professional and friendly. Left no mess and were all done in less than a day. Highly recommended.
Rachel M
15:33 25 Apr 23
HMS have been so helpful to us. Andy has been out twice to give us advice on our options regarding optimising our current system vs upgrading vs switching to an air source heat pump. We never felt pressured by any 'sales pitch', in fact Andy was very honest about letting us know which upgrades wouldn't be worth it for our home. We really valued the advice and it's been really helpful in giving us more information about how to proceed.